We have been inspected and rated outstanding by the CQC (Care Quality Commison). To view the full report, please click here.
Providing high-quality home care in Stoke-on-Trent, Staffordshire and Cheshire.
Independent Support provides support to individuals living in their own home, to assist and improve the quality of their lives whilst maintaining their independence and personal choice. We provide care and support to people living in a ‘supported living’ setting, so that they can live as independently as possible.
Our Services
Independent support excels in quality care and support with individuals with learning disabilities within a community setting, both within residential and supported living models. We provide services structured around the individuals needs, enabling them to achieve their goals and aspirations.
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Our staff provide appropriate support to people and do not discriminate against them. We enhance the quality of people’s lives by assisting them to develop confidence and new skills.
“Professionals found the service was highly skilful in partnership working. As a result of the significant partnership working people’s care needs were effectively met. There were enough staff employed by the service to meet people’s needs”
We do support people in their own homes with individual teams who are trained to meet their assessed needs.
Independent support provide respite care within the residential setting to enable families and carers to have the opportunity to for fill their own goals and aspirations.
Rated
Outstanding
Testimonials
Resident/Service User testimonials are the best indicator of our success.
I like the place where I live. The staff are nice. I go out to lots of places I like. Staff are good at finding places to go. staff support me to cook and bake different foods, I get to do a lot of nice things. All the staff are kind and look after me. I feel happy and safe here. Thank you for letting me live here. Margaret Jose.
Margaret Jose
Resident
I really like living at the Willows. I have lived here seven years. I have loved every moment with the staff and my housemates. We have done a lot of activities together, like Alton Towers and many more. I nominated Rachel for the dignity award.
Chantelle
Resident
I have worked for Independent Support for nearly 4 years. It is a very rewarding job and there is great opportunities to progress in your role. It is a lovely company to work for, and they really do care about their staff and the individuals we support. It is not only a workplace it's like one big family. It has been a tough few year working through covid but I really have felt supported, which made me fell far more comfortable and safe. Great company to work for.
Staff Member
Staff
Working in partnership with
